GJ
Gideon J

1 reviews | Active since Jan 2015

18 Feb 2016, 13:02

atrocious service for 4 days now

For the past 4 days i have received the worts assistance from the whole ofvtelkom and will gladly share this info on facebook and any other social media available. My line has been suspended due to incorrect procedure on your side your staff is as thick as ***pies and if youndont believe me go listen to the conversations i hvae had wit you centre agents since monday 10o clock, tuesday between 12 and 1 o clock yesterday also at about 1 oclock and to day at 11oclock. Your supervisors say to your agents that they will phone me back and still nothing all because some idiot didnt do the service cancelation that i requested on the 21st of january and i am still waiting for sales dept to call mein regards to that, i have sent all info yesterday to janine at [Email Removed] and still awaiting a reply, put my internet back on because you fail in life and should really rethink you strategy on how you will adress the problem i am posing to you. Social media is a wonderfull thing in todays age or rather call me on my cell *** and find out what your people anrent doing

0
Replies (1)
Telkom
Telkom's reply18 Feb 2016, 13:23
Official
Hello Misterchef,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.

We do apologize for any inconvenience we have cause to you.

Your reference number is: SM202322

Regards
Luleka
Telkom Social Media Team