EH
Elizabeth H
1 reviews | Active since Mar 2009
21 Dec 2015, 08:51
Atrocious Service
The response from Telkom promising to contact me to sort out my previous complaint on HelloPeter never materialised. My landline has been dead since the beginning of December and I am charged for the faulty instrument I returned to their Cresta outlet as mentioned in my previous report. Fault *** sent via SMS has still not been attended to.
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Telkom's replyOfficial
21 Dec 2015, 09:00Hello alchemy8,
Thank you for making contact with us.
please be assured that we have sent your query to our Fixed Line Team for their attention to assist in resolving your query.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
***
Thank you for making contact with us.
please be assured that we have sent your query to our Fixed Line Team for their attention to assist in resolving your query.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
***
Telkom's reply21 Dec 2015, 09:00
Official
Hello alchemy8,
Thank you for making contact with us.
please be assured that we have sent your query to our Fixed Line Team for their attention to assist in resolving your query.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
***
Thank you for making contact with us.
please be assured that we have sent your query to our Fixed Line Team for their attention to assist in resolving your query.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
***