ATROCIOUS NON-EXISTANT CALL CENTRE EXPERIENCE

We are currently standing at theTelkom Irene Shop. We have been holding on for 3+ hours after trying from home to get hold of the Telkom Sales Department.<br> Trinity from this store has been trying to assist us and is still standing with the phone glued to her ear for the past 3 hours to get hold of ANYONE willing to assist on our order update (Uncapped LTE Broadband with reference number ***).<br> The instore LTE Consultant ironically gave me his laptop to use to log this complaint as he cannot give me any answers.<br> As we are standing listening to people answering the phone, we can hear them laughing and talking to each other because we are holding on so long - this is unacceptable!