Atrocious incompetence

<p>My phone and ADSL line has been down for the last three weeks. I call the call centre almost every day for an update. The response remains the same " THE TECHNICIAN IS CURRENTLY WORKING ON THE PROBLEM". It is totally unbelievable that the problem has not been resolved after three weeks.</p> <p>The call centre is unable to put once through to a person in authority and the wbsite is not any better.</p> <p>It would appear that the website is only designed to be user friendly for telkom promotions.</p> <p>I am definitely changing to NEOTEL.</p> <p> </p>