Atrocious Customer Service for Line Cancellation

I have now been trying for 7 months to cancel my Telkom landline! I have sent numerous emails to ********** and keep getting the same useless automated message saying someone will get back to me within 21 working days. No one ever gets back to me!

There is no contact number a person can call from outside of SA, the online help is absolutely atrocious as no one ever answers!! I no longer reside in south africa so the only contact possible is via email, yet no one is capable of answering emails!

How on earth can a service provider be this utterly useless and inconsiderate to their customers! I am still receiving statements every month for a line that is not in use.

I will now be handing over all emails and documentation over to a lawyer and taking Telkom to court over this! This is completely and utterly unacceptable!