CG
Charné Gillespie

1 reviews | Active since Jun 2016

25 Jun 2016, 12:05

Atrocious customer service

<p>I want to know why I have received no other correspondence from Telkom, other than the weak reply given on HelloPeter to make it seem like something is happening. Below are the links for all the complaints made, I made sure that my review was published with enough time so that something could be done before my billing period, I want to know WHY I am expected to pay full price (R774) for a **** line, especially because we have been throttled AGAIN & are nowhere near the excess usage of our line.</p> <p> </p> <p>Telkom is in CLEAR violation of the CPA, yet they don't seem to give a flying.</p> <p> </p> <p>I do not want any stupid replies saying that the matter will be looked into & we will be contacted, I want answers NOW. </p> <p> </p> <p>The pathetic thing is if my bill is not paid on time my line will be cut off immediately without warning, but if I want to know why I am paying for a service you aren't supplying nobody wants to answer!</p> <p> </p> <p>https://hellopeter.com/telkom/reviews/delivery-of-sub-p*****rvices-at-full-price- ********** - <strong>May 16th 2016</strong></p> <p>https://hellopeter.com/telkom/reviews/continued-delivery-of-sub-p*****rvices-at-full-price- ********** - <strong>May 24th 2016</strong></p> <p>https://hellopeter.com/telkom/reviews/continued-delivery-of-sub-p*****rvices-at-full-price-complete-lack-of-customer-service- ********** - <strong>June 2nd 2016</strong></p> <p>https://hellopeter.com/telkom/reviews/this-is-ridiculous-now- ********** - <strong>June 11th 2016</strong></p>

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