I wish it were possible to give a zero rating. If it were not for their stupendous monopoly, this company would surely be out of business. I am so sick of them picking on little customers with no consequences because they know it won't effect their bottom line.
I cancelled my line with them on 28 Dec and they have continued to bill and debit my account every month since then and have the audacity to send me yet another invoice for the end of this month, as well as withholding my deposit.
I even went into the Telkom store and was told by the staff that they could not help me and that I need to scan and send the form online and speak to the call centre. Have you ever tried getting through to someone on the Telkom call centre?!
Atrocious
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Telkom Social Media Team.
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Good day
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
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