AM
Alicha M

1 reviews | Active since May 2018

16 May 2018, 18:18

@$&@@ Telkom

Deat telkom I have been waiting for 36 days to reallocated our adsl line why 36 days though?? Everytime I phone the call centre I am not allowed to speak to any supervisor I have been phoning everyday now and no one can assist us they did schedule an installation but no one pitched how can you treat your customers like this ?? You still take my money eventhough my line is not working?? Freakin 36 days! What do you have to say about this??!!

0
Replies (1)
Telkom
Telkom's reply30 May 2018, 09:56
Official

Good day alicha-moeller

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.

Interaction ***

Regards

Gerard

Telkom Social Media Team

Best regards,