mM
mesh M

1 reviews | Active since Oct 2016

17 Oct 2016, 13:36

At which point to I open a case of theft against Telkom?

<p>I cancelled my contract with telkom in Nov 2015. Since then, they have continued to debit my account, despites multiple cases, calls and confirmations. </p> <p> </p> <p>I have even blocked the debit orders with my bank, but everytime one fails, the next month they double debit my account using a different reference and it goes through. Telkom now owes me thousands of rands! </p> <p> </p> <p>Use telkom mobile at your own peril. </p>

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Replies (3)
mM
mesh M's update25 Oct 2016, 17:06
Reviewer Update

Telkom rep**** to this review a week ago. No further response has been received. It's been almost a year, what's one more week?

mM
mesh M's update16 Nov 2016, 11:31
Reviewer Update

Update: Telkom have just pushed through debit orders for over R2000. Everytime this happens, I have to call the bank to reverse them. Still no response from these Telkom **********!

mM
mesh M's update22 Nov 2016, 11:36
Reviewer Update

Telkom responded to my post on 18 Oc. Still haven't heard from them.

I have now referred to ICASA.

Next stop, SAPS