At the mercy of the Telkom Circus

<p>No incoming or outgoing calls since 23/02. Reported it at Trade Route Mall, Lenasia on the 24/02. True card in another fone, same thing, did a sim swop, still the same.Was told its a network error, should be resolved in 7days or 72 working hours. On the 27/02 they said I will be contacted on 28/02, still nothing! I called in and EVENTUALLY got through, they closed the case because they can't get hold of me. Yet, on their Facebook page I sent them quite a few ways to contact me, includingvthat Whatsapp still works??? On Facebook they reply by saying they have forwarded my case but nothing happens! Also they don't give their names so no one can be held accountable! It seems their staff just pass time till the next payday, a bunch of clowns who bring the value of a company right down! Case No. ********** 6 . Faulty no. ********** 392 This is a business line, some how Telkom has to be held liable for loss of income? A company is only as good as it's backup service and support! </p>