1 reviews | Active since May 2017
At the end i get cut off
<p>It all started the 23rd of March when i went to Afrihost for Internet, they told me i just need to go to telkom and ask for line to be made ready so Afrihost can manage the line. After doing so I've been told the process can take up to 30 days so I waited the 30 days.</p> <p>After the 30 days i called Afrihost because still the was no internet connection on the line. They checked my line and saw it was not with then and told me i must go back to telkom and find out with who my line is, so i did that.</p> <p>Called telkom and ask them straight off with who my account is and they said they are running my Adsl. Now Payments was deducted on my telkom account for a service I did not want in the first place.</p> <p>Okay then i asked the woman i was speaking to if she can just cancel the line cause i did not ask for it and place the line in the holding pool as i asked the first time, which she replyed by telling me she cant do thet cause i need to fill out forms and i must go onto the internet to do that, now im wondering how can they not do that but they can activate internet on my line without any permissions. anyway by this time she went to go fetch supervisor 3 times but every time telling me that the supervisor is busy on another call(I was on the phone for an hour and a half).</p> <p>I asked for the supervisor a fourth time and she went to go fetch her but then nevr to hear from anyone cause my line got disconnected 25 min after she went looking for the supervisor which she told me is on her floor, anyway called again and they told me call centre is closed.</p> <p>I can't even explain te frustration at that point.</p>
