***** At Telkom

My journey with Telkom has been so emotionally taxing. I made a payment on the 3rd of August 2025 via the Telkom app. I was told that the payment is not reflecting on their side and I should check with my bank why the funds are not released. I checked with my bank and I was notified that Telkom has indeed received the funds. On the 9th of August after screaming my lungs out to be assisted I was informed that my payment will be manually allocated and they will trace the payment. On the 9th of August 2025, when I checkedy account on the Telkom App it reflected that I owed them R00.00. Today my Internet services were suspended due to non-payment, and when I checked the app it says that I owe them R1467, despite me sending Proof of payments and banking statements to 3 of their colleagues. I am so utterly disappointed and disgusted by this company.