CV
Cheryl V

1 reviews | Active since May 2018

07 May 2018, 10:26

At my wits end with TELKOM

I app**** on the 20th of January 2018 for ASDL. I followed up on numerous occasions. The service delivery of Telkom is pathetic. Every time I call 10213 firstly you wait a good 20minutes to get through to an agent that tells you sorry our system is offline. Don't even bother asking them to call you call. " my system is only incoming calls". It's 7th May 2018 and still no ASDL. Going to look for another service provider.

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Replies (1)
Telkom
Telkom's reply20 May 2018, 12:45
Official

Hi cheryl-de-villiers,

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.

Interaction ***

Regards
Garreth
Telkom Social Media Team