At Hairs End!!

herewith my telkom experience. i was asked to move onto a fixed line wireless after numerous cable theft in our area. (that is after 3 months of no service and still paying the bills) ok...so i got a deal with telkom rental with 150min and 10 gb data at R599. this was in May 2018. forward to october 2018 no one at numerous telkom stores cannot answer why the 10 gb data cant activate. Finally november 2018, an informed employee tells me that that service was cancelled almost a year ago!! and yet they signed me up way after and continue billing me to date. the employee then told me to log in online, link my account and cancel the 10gb and he will then log for credit. frustatingly...login and registring is not as easy as abc...as all i get is "Cannot load your service...contact 1023.' it gets worse...1023 say its a telkom mobile problem...which does not feature in any of their problem solving help lines....Thus people...i now stand almost 6 months later with no possible solutions in sight from these uninformed...untrained and frustratingly *********** staff of this organisation.