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Richard R
1 reviews | Active since Aug 2018
20 Aug 2018, 10:17
At a Loss for words to desribe my frustration!!
I am paying for a 400GB fibre package. and Telkom keep on ""Softcapping"" me at 100GB. After NUMEROUS phone calls, Visiting the Telkom shop twice, logging of calls and hopeless conversations with the call centre I am still months down line unable to resolve this issue! When I get softcapped the only way I can get back online is to buy additional Data. RIPPING me off even further. ( can I please get a REFUND) I have now have only one option left. Cancel and go to another Service provider. My message to you Telkom is You seem intent on chasing good paying customers away.
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Richard R's updateReviewer Update
02 Sept 2018, 11:1910 days after replying to me. STILL no resolution after you "apologise" for the inconvenience. I was softcapped on the 24 of the month forcing me to have to buy additional data @12 per GB!!! How can a business that is run on these principles continue to survive!
RR
Richard R's update02 Sept 2018, 11:19
Reviewer Update
10 days after replying to me. STILL no resolution after you "apologise" for the inconvenience. I was softcapped on the 24 of the month forcing me to have to buy additional data @12 per GB!!! How can a business that is run on these principles continue to survive!