WC
Willard C
1 reviews | Active since Nov 2010
10 Jul 2015, 15:05
Asus Fonepad
I am very disappointed with Telkom, I bought two Asus Fone pads from Telkom in Jan 2015, and one of them went blank in May and I went to Telkom who was my supplier and I am paying my monthly instalments to. They took my device on April 2015 and said they would return the device to the supplier for repairs. I have been check for this device on a two weekly base and on the 10.07.2015 I sent my wife to check on that device to her surprise we were given a number that is said to Asus number and we are supposed to make follow up with the supplier since it is a case between myself and Asus truly. I have taken the number given and it is never answered.<br> <br>
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Replies (1)Telkom's replyOfficial
10 Jul 2015, 15:37Hello Panashe,
Thank you for taking our call & again we sincerely apologize for the inconvenience caused.
Your query is attended to. We have escalated to the store for them to provide us with the Job card number for further assistance.
Your social media reference number SM124610.
Regards,
WilliamLetwaba
Social Media Team
Thank you for taking our call & again we sincerely apologize for the inconvenience caused.
Your query is attended to. We have escalated to the store for them to provide us with the Job card number for further assistance.
Your social media reference number SM124610.
Regards,
WilliamLetwaba
Social Media Team
Best regards,
Telkom's reply10 Jul 2015, 15:37
Official
Hello Panashe,
Thank you for taking our call & again we sincerely apologize for the inconvenience caused.
Your query is attended to. We have escalated to the store for them to provide us with the Job card number for further assistance.
Your social media reference number SM124610.
Regards,
WilliamLetwaba
Social Media Team
Thank you for taking our call & again we sincerely apologize for the inconvenience caused.
Your query is attended to. We have escalated to the store for them to provide us with the Job card number for further assistance.
Your social media reference number SM124610.
Regards,
WilliamLetwaba
Social Media Team
Best regards,
