Astonishingly bad service / no feedback or reponse

I went early into the Telkom Store at The Bridge Greenacres in Port Elizabeth (as wanted to have the process completed before the weekend) and was assisted by Mandy. I filled in all the application forms for an Unlimited Lite package with an S6 Cell Phone. When trying to process the application, the systems went down and she couldn't complete it.<br> <br> She said she'd try again a little later but would definitely contact me regarding what was happening and what time I could come in and collect the phone. She also gave me the shops direct number ***) and her email address [Email Removed] and said I could contact her on those.<br> <br> I've currently tried phoning that number about 11 times with no answer, and I've sent about 6 emails with absolutely no response at all. I've heard absolutely nothing from anybody and attempts to call Telkom or use there online assistant have proven fruitless, being told that they can't help me as they don't deal with contract applications.<br> Either Telkom Mobile doesn't really care for new clientele or customer service isn't important to them