1 reviews | Active since Mar 2017
Assistance with signal problems
<p>I opened a contract with Telkom for an iPhone 7 Plus in January 2017 and I was happy until I got home.</p> <p> </p> <p>It seems there is NO network signal in my house alone but everywhere else I go, it's okay.</p> <p>I called the Telkom customer service in Ferbuary 2017 as I was getting frustrated at the fact that I could not do anything on my phone in the comfort of my own home and yet I am paying SO MUCH MONEY for a cellphone signal that I'm not benefitting from.</p> <p> </p> <p>I literally get 1 bar the whole time I am at home. I cannot browse the net, watch videos on Youtube, send or receive pictures, make decent calls (as they always get dropped), or access any of my apps. IT IS SOOOOO FRUSTRATING!!!!!!</p> <p> </p> <p>The Telkom operator said she would log a case so that some technical guy would come to my house to assess the signal and see what the problem could be...almost a month later I AM STILL WAITING!!!</p> <p> </p> <p>Nobody has called to check if the signal is still giving me problems or to set an appointment in order to come to my house.</p> <p> </p> <p>This service is worse than the service I got from Cell C and it's just appaulling!!! </p> <p>I will never encourage anybody to join the Telkom network after this!!!</p>
