1 reviews | Active since Sept 2014
Assistance required
<p>Can we please close this case, can you please send a technician to sort out my issue or cancel my contract and do not charge a penalty fee. You tried contacting me on my cellphone number and I have told you countless times I am not available during working hours. You have my email address and you sent my statement through it without my consent yet your unable to communicate with me through it. I called you back on *** and *** but you end my call instead of answering. Give me contact details to reach your technical team directly I need my issue sorted out or my contract cancelled. You guys are waisting my money I am stuck with a wifi with a connection problem yet you take my money monthly. TELKOM HELP ME. </p>
Good Day
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your reference number is AI***. Kindly send a private message with your effected number, ID number and alternative contact information.
We apologize for any inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
Good Day
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your reference number is AI***. Kindly send a private message with your effected number, ID number and alternative contact information.
We apologize for any inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
Good Morning,
Thank you for making contact with us
We would like to assist further, kindly provide us with the account details , affected number and ID number.
We really do apologize for any inconvenience caused to you.
Regards
Launa
Telkom Social Media Team
Best regards,
Good Morning,
Thank you for making contact with us
We would like to assist further, kindly provide us with the account details , affected number and ID number.
We really do apologize for any inconvenience caused to you.
Regards
Launa
Telkom Social Media Team
Best regards,
Good Morning,
please be advised that we are still awaiting for the requested details to assist further on your query.
Regards
Launa
Telkom Social Media Team
Best regards,
Good Morning,
please be advised that we are still awaiting for the requested details to assist further on your query.
Regards
Launa
Telkom Social Media Team
Best regards,
