1 reviews | Active since Aug 2011
ASSIA is giving me headaches
Hi Telkom<br> <br> I'm having problems with my line ***). Since the 2nd or 3rd of January this year, I noticed that my ping went horrible. It used to be in the 10 - 20ms range and now it's not strange to see it in the 400 - 650ms range. I have logged about 3 tickets with regards to this issue. I've been told every time they will reset my port and everything will be fine, but it's not!<br> <br> After doing some research on MyBroadBand and the Telkom Community sites it seems like this ASSIA system is the culprit. I'm told that changing it back to Fast Path *SHOULD* solve this problem. I use my line a lot for playing online games like Battlefield but haven't been able to since the beginning of this year. Can I please have this changed permanently for my line?
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
