Ask for a ADSL line and get a voice only ????

<p>I have requested a ADSL line to be installed at my home ... and after 2 weeks waiting for the activation of my line, they give me a date for the 19/12/2016 and did not pitch for the 19/12/2016 .... and then they tell me they will come the 20/12/2016 .... so, they do not keep there promises ....</p> <p>The line was activated and put over on to my account .... and when i want to activate my home router to the internet .... it did not work .... I call Telkom and ask what’s going on ... The person tells me the line is only a voice line !!!! I don’t need a voice line .... I only need ADSL !! the person tells me I must call back the 21/12/2016 .... (Remember I am waiting minimum of 45min before my call is answered every time!) so I call beck 21/12/2016 and the guy goes and activate my ADSL line but with a witty attitude! I ask him to escalate this activation, because I was under the impression the line that was installed on the 20/12/2016 is the ADSL ... so i need this line before Friday .... he tells me " Sir as i told you few min ago ... this can't be escalated " witty!! </p> <p>Come to a point .... Telkom is wasting my time !!!! empty promises .... wrong installations .... lies to you!!! </p>