Ask for 4MB line, get 2MB line, pay for 10MB line.

Thank you for making contact with us.<br> <br> Please be assured that this matter has been escalated to the relevant department and feedback will follow.<br> Your reference number is SM118341.<br> <br> We apologise for any inconvenience caused.<br> <br> Kind regards<br> Igsaan<br> Telkom Social Media Team<br> <br> Yeah right, still no peep from Telkom, just as expected. So guess what? We still have to pay the inflated amount you're charging us for a 10MB AND a 2MB line, after applying for a 4MB line and receiving a 2MB line! Trying more than a month now to have this resolved. No luck with your call centre, no luck with your shop. Apparently the manager that \works"there is non existent and don't even try calling the shop"