sK
sara K

1 reviews | Active since Feb 2017

12 Feb 2017, 23:22

asdl 10 mb uncapped R799 deal

<p>Good day </p> <p>I would like to warn telkom customers. I have taken up a contract with telkom last month. The deal where you get uncapped data on a 10 mb asdl line for 24 months. They told me with everything included my total bill will be R816 but this monht I received a bill for over R2400 and the bill do not even provide me with details. </p> <p>I was so shocked . I use to pay R580 for a 2 mb line uncapped so took the 24mnth contract deal from telkom as I thought it would work much beter. I asked alot of questions and they kept on assuring me my bill will only be R816,, i still can not get to the bottom of it, ..</p> <p> </p> <p> </p> <p>Please be warned it seems if it is to good to be true then it is. .. Will let you guys know what the catch is as sson as i find out,</p> <p> </p>

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Replies (1)
Telkom
Telkom's reply13 Feb 2017, 12:47
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

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