As if over 1.5 years bad service isnt enough

Ive the past year and a half Telkom have been our ISP. During this period Telkom had capped our line at 3mb/s for our 4mb line, proven by a Telkom technician in person with screenshots on Router and photo's of the technicians equipment. In this time we had to call Telkom LITERALLY on a daily basis due to slow connectivity, lag, intermittent connection problems. I was completely disgusted by this and posted two hellopeter reviews explaining the problems with the latest one stating I wanted refund for the 1mb line speed for the entire period which we were with them, to which I haven't received ANY form of response yet.<br> So finally I got so sick and tired, I relocated ISP to MWEB and further upgraded my line to a 10mb line for the same price as what I'm paying on Telkom already for a 4mb line. This however wasn't the last of my problems with Telkom as the area my exchanges located in still causing so many problems with my connection. We are incapable of getting ping rates less than 100ms to local gaming servers and download at decent speeds. This is totally unacceptable for 10mb. I have been paying close on 2 years for a service I have yet to receive one week problem free service. FIX!