1 reviews | Active since Mar 2009
As bad as Eskom, SAA and the rest!
I have logged how many calls with Telkom regarding my LTE connection at home. I have been paying every month for more than a year and I have not had ONE MINUTE worth of LTE. Only 3G. They keep on closing the calls without solving my problem!! The incompetence and arrogance of this organisation is mindboggling.<br> <br> Apart from that I have reached my 50GIG cap the last two months way before the end of the month. It is absolutely impossible! I went to a Telkom store and they noticed big chunks of data being used after 12 at night. I then cancelled all my sim cards on the account, installed expensive anti-virus, disconnected all the devices on the LTE router and also changed ALL the passwords. It just ran out of bundle again. 50 gigs gone.<br> <br> Last month it cost me over R2000 to stay connected and Telkom only ignore me or tell me it is my fault.<br> <br> I want to cancel this contract due to NON_DELIVERY of promises and *****ing of money but the simply ignore me.<br> <br>
Thank you for your post.
As per our telephonic conversation, please be advised that your query is still under investigation and we will contact you with feedback.
Your reference number isSM119945.
We apologize for the inconvenience.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Thank you for your post.
As per our telephonic conversation, please be advised that your query is still under investigation and we will contact you with feedback.
Your reference number isSM119945.
We apologize for the inconvenience.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
