RL
Ruan L
1 reviews | Active since May 2014
04 Nov 2015, 00:23
As always telkom lies to customers...
After my adsl was off for 3 weeks I was contacted by Telkom's customer service after having reported it and told that I would be charged pro-rata for the time that I could not use my adsl, I was however charged the full amount and they suddenly stopped responding to any attempt of contact, predictably pathetic. <br> <br> Really wish there was a non-Telkom fibre to the home option in my area(Centurion, The Reeds), wouldnt even mind a contract as long as I didn't have to deal with telkom.
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Replies (1)Telkom's replyOfficial
04 Nov 2015, 01:42Hello Beamo,
Please accept our humble apologies for the frustration and inconvenience caused. Our technical team shall be in contact with you to assist.
Your social media reference number is SM161453.
Regards,
Joshua
Telkom Social Media Team
Please accept our humble apologies for the frustration and inconvenience caused. Our technical team shall be in contact with you to assist.
Your social media reference number is SM161453.
Regards,
Joshua
Telkom Social Media Team
Telkom's reply04 Nov 2015, 01:42
Official
Hello Beamo,
Please accept our humble apologies for the frustration and inconvenience caused. Our technical team shall be in contact with you to assist.
Your social media reference number is SM161453.
Regards,
Joshua
Telkom Social Media Team
Please accept our humble apologies for the frustration and inconvenience caused. Our technical team shall be in contact with you to assist.
Your social media reference number is SM161453.
Regards,
Joshua
Telkom Social Media Team
