LJ
Lucien J

1 reviews | Active since Oct 2011

30 May 2016, 15:36

Arrogant staff, ********** service ******

<p>The cap on my data contract magically dissapears to charge me out of bundle usage...Telkom Acc no ***</p> <p>cant trace previous calls to find initial call capping out of bundle use</p> <p>arrogant call center agent (Kenneth) gets aggro when you ask him to see why your initial cap is off...tells u it will take too long for him to check</p> <p>Manager never calls you back after being too busy to listen to your issue( heres my number again...***)</p> <p>PLS AVOID TELLOM TELKOM MOBILE IF POSSIBLE</p>

0
Replies (1)
Telkom
Telkom's reply30 May 2016, 16:14
Official

Good day Lucien22139

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will be provided.

Your ***

Apologies for the inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team