Arrears

Item: Telkom
Rating: 1
Author: Simone S

Telkom! You continue to be a disappointment ! I called on the 5th February to complain about a Payment Rejection Fee of R200.94! That was charged to me in Decemeber... When I had made an early payment on my account. Then in January you don't run your Debit order and now my account is in arrears!!!! Then you decide to debit my account today!!! That was not the agreement! Some needs to sort this out immediately

Helpful (0)

Replies (2)

Telkom's replyOfficial

15 Mar 2018, 13:28

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***

We apologise for any inconvenience caused.

Kind regards

Yazied

Telkom Social Media Team

Best regards,

Telkom's reply15 Mar 2018, 13:28

Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***

We apologise for any inconvenience caused.

Kind regards

Yazied

Telkom Social Media Team

Best regards,

Simone S's updateReviewer Update

18 Mar 2018, 12:54

I'm tired of your reference numbers and the matter being escalated!!! It's been escalated since January... just credit my account with this R200 and get over with it!

Simone S's update18 Mar 2018, 12:54

Reviewer Update

I'm tired of your reference numbers and the matter being escalated!!! It's been escalated since January... just credit my account with this R200 and get over with it!