Arrangements department ***********

it is of great disappointment that I have received a message from Telkom sort of incompetency after I initiated the arrangements I called the call centre and requested double debit and I requested to be called and confirm date and amount. to my surprise a guy by Donald *** sent me this message? lucky I was in the meeting the whole day yesterday if I was not I would have made manual deposit to absa account as details stated then pay +R2000 to Telkom for what????<br> <br> as a customer I called you to own up on my account not to be sent such messages - this is totally unacceptable I cannot wait for this account to be paid up and never have a relationship with you, as a customer I expect to be treated fairly with respect not as I'm running away I had challenges and I took my time to call and let you know that is not the service I expect nor deserve. I AM DEEPLY DISAPPOINTED WITH SUCH BEHAVIOUR