DF
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1 reviews | Active since Sept 2016

16 Mar 2018, 09:59

are you not processing my cancellation ?

COmpleted cancellation form 15 March 2018 yet nothing / no-one has notified me when cancellation will happen.

The form mentioned 20 working days but it's now a month and connection still active - why ?

0
Replies (1)
Telkom
Telkom's reply09 Apr 2018, 09:40
Official

Hi have2complain

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.

Interaction ***

Regards
Keagan
Telkom Social Media Team

Best regards,