Are there only idiots working for Telkom?

<p>What does it take to get my telephone line and ADSL line sorted out at Telkom. I logged a fault on 14 November, twice a technician has come out to sort the fault out but the problem persists. So now when i log a fault, soon after I get a message from Telkom to say the fault has been restored and if the fault comes back, I must call Telkom. What a farce! I refuse to be billed for my account from 14 November until such time the fault is sorted out completely. Fault identification 101: My adsl line is intermittent. It comes and goes. There is a bad crackle on my phone. From time to time like right now I have NO TELEPHONE LINE. Is this so hard to understand? Seriously, why do I have to keep logging the same fault and nobody seems to be able to sort it out for me. Shocking! Cmon Telkom, you must have somebody employed in your ranks who can sort this problem out for you. Surely!</p>