AH
Adrian H

1 reviews | Active since Jan 2016

30 Jan 2016, 13:28

Appt made for new line and no one arrived

Again a sms was received that Telkom has scheduled a appointment with me on the 29th and no one contacted me or any technician arrived. Home may lies do I have to take from Telkom saying \we are sorry for the inconvenience caused, we have escalated the matter. This means nothing. The work is still outstanding and I am still left with no line to get internet. Terrible service from Western Cape Telkom. This is my second complaint for the same order. Order number ***A.<br> "

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Replies (2)
Telkom
Telkom's reply30 Jan 2016, 14:59
Official
Hello stookiesajh,

Please note that the previous post linked to Social Media *** is still currently being attended to.
One of our consultants will be in contact with you.

We sincerely apologise for the inconvenience.

Kind regards
Igsaan
Telkom Social Media Team
Telkom
Telkom's reply30 Jan 2016, 14:59
Official
Hello stookiesajh,

Please note that the previous post linked to Social Media *** is still currently being attended to.
One of our consultants will be in contact with you.

We sincerely apologise for the inconvenience.

Kind regards
Igsaan
Telkom Social Media Team