Approved but system issue

I am not yet upset but I do feel that someone at complaints needs to check why I cant get my contract I app**** for. I have had four contracts in the past with Telkom and now this service when i am taking out a new contract and I currently have one.<br> The system is some how stopping my account from loading bank details.Now this was third story I heard.<br> Please help and sort this out. Oh i had no problem with the staff at telkom Vangate great service only no transparency.