Approved!!!......... but declined!!!???

<p>Good day,</p> <p>I am forced to express my utter disappointment when applying for a mibile product I was approved and told that upon successful debit order within 48 hours it my product will be sent and it will take 5 - 7 working days. This was Thursday 15/06/2017. The next day was a public holiday so I waited the weekend through. It is now Tuesday 20/06/2017 and the debit order still has not gone off so I queried it this morning just to be told that it was declined!!!!!! How is it possible to be approved over the phone and be congratulated, and upon following up you are told that it was declined!!!! I invite you to listen to the recording of 15/06/2017 Thursday at 15:03pm. I am not only disappointed, but extremely disgusted since there is no reason I should be declined!!! I am hoping this was a mistake and will be corrected as soon as possible!!!</p>