Appointments Scheduled are Not Met

I am very disappointed with the service I have received from Telkom. We have been fighting to have a Landline and ADSL line installed for 6 months now, keep being told that we are in a theft area, which we are not, this has been confirmed by a Telkom representative who supp**** us with the exchange box number. Was told to use the Telkom Wifi Phone which is terrible. Finally received confirmation on 12-02-2016 that installation would be done on 22-02-2016 needless to say no one pitched. Received new confirmation this morning for 25-02-2016, called in to confirm, was told by 1 person it would actually be 29-02-2016 and by another it would be 24-02-2016. I cannot keep putting in leave to just sit at home all day waiting for someone who will never pitch. I would like this to be done on 25-02-2016. <br> This has been the most painful experience of my life and the call centre agents just could not give a damn, attitude of oh well sorry for you.<br> <br> I would like to have this matter resolved ASAP<br> <br> Jenny <br> <br> Order Number ***