appointments not met

Order no*** after a struggle to get an appointment to finish installation of adsl line, had an appointment for 7 October, took my third day leave for this line and nobody pitched. Wonder if telkom will make up for all these days lost for nothing. When nobody pitched i phoned customer care to find out and they could not have explained why nobody pitched. Said my next appointment is for 16th. Just hope someone will pitch this time. I needed this internet line for studies and now i had to go up and down to internet cafe. Im considering to cancel this deal because telkom is actually just wasting my time and are actually costing me now (leave). Im very dissatisfied with this service im recieving.