SS
Schalk S
1 reviews | Active since Jul 2011
14 May 2015, 14:47
Appointment rescheduled without consent
I've been waiting over 2 weeks for my telephone to be connected at my new address (original appointment confirmation date: 2015-05-18), only to receive a SMS that the appointment has been rescheduled for next month (2015-06-02). <br> <br> I find Telkom's service in this regards atrocious and the turnaround times to be ridiculous. Can't anything be done?
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Telkom's replyOfficial
14 May 2015, 15:49Hello kellros,
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
We are sorry for the inconvenience, we will have our team follow up and advise.
Your ***
Regards,
Launa Molapo
Telkom Social Media Team
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
We are sorry for the inconvenience, we will have our team follow up and advise.
Your ***
Regards,
Launa Molapo
Telkom Social Media Team
Telkom's reply14 May 2015, 15:49
Official
Hello kellros,
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
We are sorry for the inconvenience, we will have our team follow up and advise.
Your ***
Regards,
Launa Molapo
Telkom Social Media Team
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
We are sorry for the inconvenience, we will have our team follow up and advise.
Your ***
Regards,
Launa Molapo
Telkom Social Media Team