Appointment not honored

Item: Telkom
Rating: 1

<p>On the 21 June 2017 I had an all day appointment with Telkom to install my new home line. It was relocated from my previous address. No one pitched, even though the appointment was confirmed 3 times in a row. I had to take a day off work and other people had to be paid? WHO IS GOING TO TAKE THIS LOSS? PATHETIC!!!</p>

Helpful (0)

Replies (3)

Telkom's replyOfficial

23 Jun 2017, 10:37

Hi andrejo01,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team

Best regards,

Telkom's reply23 Jun 2017, 10:37

Official

Hi andrejo01,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team

Best regards,

's updateReviewer Update

24 Jun 2017, 11:44

I am still waiting for some reaction. Maybe it is easier to raise the dead than for Telkom to give good service

's update24 Jun 2017, 11:44

Reviewer Update

I am still waiting for some reaction. Maybe it is easier to raise the dead than for Telkom to give good service

's updateReviewer Update

29 Jun 2017, 12:36

And telkom proved again that they are not capable of honesty and credibility. And still I am without landline

's update29 Jun 2017, 12:36

Reviewer Update

And telkom proved again that they are not capable of honesty and credibility. And still I am without landline