AS
Adronel S

1 reviews | Active since Dec 2015

01 Dec 2015, 12:23

Applying For Contract on Line

Good Day about two weeks ago I app**** on Telkom Online site for the Sony M5 they said that some one will contact me shortly. After a few days I tried to call but there is no direct number I then went on to Facebook and send them a Inbox message and tell them about my application. once again they told me that some one will contact me after a week still nothing when I send a message again the told me there was a delay and some one will come back shortly. Another week has passed and still no one has called me. I am in urgent need of a phone and now it is taking so long to get a answer? Here is my details ?<br> Adriana Johanna Petronella Van Schalkwyk<br> Cell Nr: ***

0
Replies (1)
Telkom
Telkom's reply01 Dec 2015, 17:35
Official
Hello vanschalkwyka,

Thank you for making contact with us and taking our call.

we understand why you wanted to bring this to our attention.

Kindly be advised that we have escalated your query to our Online sales Team to further assist with your query and feedback will be provided.

We apologize for the inconvenience caused.

Your reference number: SM173424

Regards,
Launa
Telkom Social Media Team
***

Best regards,