App**** online over a month ago

I app**** online over a month ago and still no response. Then a week later i sent an email via your online channel and still nothing. I then went onto Facebook and sent a message to Telkom broadband agent who gave me an email address to send an email to in order to receive an application form and also have not received response yet. im starting to think about just squashing the whole thing. i work in a call centre environment so please respond to me via [Email Removed]