mH
matthew H
1 reviews | Active since Jan 2015
17 Feb 2016, 11:09
App**** for Uncapped LTE 6 days ago, no response??
I app**** for uncapped LTE online and my bid was successful, 6 days later and still no phone call to do the T'c and C's, can someone please phone me so that i can move to the uncapped option before all the slots run out. I am overseas next week and i would like this sorted before i leave on Sunday, i have a ticket number. Thank you! <br> <br> P.s I have called in a number of times and spent over 30 minutes in total trying to figure out who to talk to as no one within Telkom knows, i got sent to the Mobile division then back to the ADSL division over and over.
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Replies (1)Telkom's replyOfficial
17 Feb 2016, 11:12Hello MatthewHarding ,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is: SM196851
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is: SM196851
Regards
Luleka
Telkom Social Media Team
Telkom's reply17 Feb 2016, 11:12
Official
Hello MatthewHarding ,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is: SM196851
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is: SM196851
Regards
Luleka
Telkom Social Media Team
