App**** for product online, no service

Hi<br> <br> Early in the week I app**** on telkoms online store for the unlimited broadband package [URL Removed]<br> <br> My bid was successful and received email saying a agent will be in touch, now everytime i get a call from a ****** number, when I pick up the line is silent, moments later I will get a email saying they have tried calling me, A email I cannot reply to. The last email stated that I need to reapply online, when I try to it picks up my previous application and say I have already app****.<br> <br> please help me, I just want to complete my order urgently as I need asap for work<br> <br> Kind Regards