App**** for Post-Paid Landline
<p>I've tried to apply for a Post Paid Landline in order to get ADSL from Mweb for wrking from home.</p> <p>It has taken me a month to get this done.</p> <p>Below is the story...</p> <p>ref: ********** 56A<br />Prabashen:26/05/16<br />Sifiso: 31/05/16<br />No order placed by previous agent(Prabashen), if I take out call out plan, installation is free<br />refno: ********** 31A<br />Clement: 01/06/2016, dropped call, waited for 5 minutes, 08:30<br />Phoned back and spoke to Charity, she said that there was no order existent on the system!!<br />New order, Refundable security deposit of R690, thereafter R189 per month, inclusive of VAT.<br />NEW orderno: ********** 71A<br />SMS received: ********** 59<br />Phoned for an update on 08/06/16, spoke to Tsovile, 10:24</p> <p>However, When I tried to activate with Mweb, Anthea(MWeb) told me that there is already a ADSL cotract in place(I have it on SMS)</p> <p>I went into a Telkom branch and I was told by Lesle Matthews that I actually have a Telkom Promo package, which is going to cost me R599 a month, wether I use it or not and that if I cancel it, I will be penalised as it is a 12 month contract. The person that apparently activated it ( I tried to get the post paid line contract via telephonic application) is Nompumelelo Mhize, who is from their Durban branch! I am putting a Atop Order on my bank account until they sort out their INCOMPETANCE!!!</p>
Hi,
Once again I get the usual response...
Nobody has contacted me!!!
Incompetance seems the run of the mill at Telkom!
Hi,
Once again I get the usual response...
Nobody has contacted me!!!
Incompetance seems the run of the mill at Telkom!
Thursday July the 14th, Telkom has yet to contact me!
How pathetic!
Thursday July the 14th, Telkom has yet to contact me!
How pathetic!
