CR
Carlo R
1 reviews | Active since Feb 2016
20 Feb 2016, 09:23
App**** for LTE wireless broadband and NO RESPONCE
On the 5th of February 2016 I app**** for LTE wireless broadband for my house on the website.<br> I received a ticket number and was told that a consultant would get into contact with me within the next 2 - 5 working days. <br> Today it is already 10 working days and I haven't heard a single word from anyone.<br> <br> I am highly disgusted with the customer service I am receiving from Telkom
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Telkom's replyOfficial
20 Feb 2016, 10:57Hello Carlo.Ribeiro,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM203115
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM203115
Regards
Luleka
Telkom Social Media Team
Telkom's reply20 Feb 2016, 10:57
Official
Hello Carlo.Ribeiro,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM203115
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM203115
Regards
Luleka
Telkom Social Media Team