App**** for LTE wireless broadband and NO RESPONCE

On the 5th of February 2016 I app**** for LTE wireless broadband for my house on the website.<br> I received a ticket number and was told that a consultant would get into contact with me within the next 2 - 5 working days. <br> Today it is already a WHOLE MONTH and I haven't heard a single word from anyone.<br> <br> I am highly disgusted with the customer service I am receiving from Telkom.<br> <br> Telkom responded on the 20th Fed 2016 by saying the following:<br> <br> Hello Carlo,<br> <br> Thank you for making contact with us <br> <br> This response serves as confirmation that your query has been received and we will contact you.<br> <br> We really do apologize for any inconvenience we have cause to you.<br> <br> <br> Your reference number is: SM203115<br> <br> Regards<br> Luleka <br> Telkom Social Media Team<br> <br> <br> I WANT TO KNOW NOW WHAT DO THEY CONSIDER AS GETTING INTO CONTACT WITH A PERSON BECAUSE TODAY IS THE 10TH MARCH 2016 AND I AM STILL WAITING FOR A PHONE CALL.<br> <br> THANK YOU FOR NOTHING BUT YOU CAN KEEP YOUR PRODUCT.<br> <br> THANK YOU FOR MAKING ME WAIT A WHOLE MONTH AND A HALF.