gO
gradwell O

1 reviews | Active since Nov 2015

22 Nov 2017, 08:51

app**** for internet at home still waiting after 3 Months

i called telkom about a month ago for an internet connection at home. 3 months have passed and i never got any call or follow up from telkom . i have to say the service at telkom is ****. The moment your acc is R5 out standing on any account from telkom they will call you everyday but for just a normal service installation you will wait years. Ref:v ********** 44A

is this what have become of telkom, advertising their service but when it comes to doing what they say they can, provide you with there service it sucks. as a service provider to all south africans i have to say telkom is one of the bottom service providers that just dont know what they doing anymore. as a company you have the hole south africa in your hands but the company just F it up thats why telkom is loosing there clients. can some one please assist me with this

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Replies (2)
gO
gradwell O's update22 Nov 2017, 10:35
Reviewer Update
22/11/2017 today i followed up on my order. just to find out (after being 30 min on the line with Yonela ) that this order have a project on it and that base on the information Yonela provided i mite wait another 2-3 Months just for the installation due to a port that have to be allocated to this order. does this mean that it takes telkom 5-6 months for a internet installation. WOW what have become of telkom
gO
gradwell O's update01 Dec 2017, 11:53
Reviewer Update
"Official private business reply" is this Telkoms way of hiding because to be honest i've never got a reply from this bad service provider