1 reviews | Active since Feb 2017

27 Feb 2017, 17:13

App**** for ASDL end of January 2017

<p>It has been a month later with no joy from telkom. We got our ASDL line installed but not router as of yet.</p> <p>I went into the telkom store in key west to enquire about the route, when the sales person only pulled up the shoulders and said sorry no stock. When I asked if I will be billed for the line installed, she smile and said I the servicemust wait and see.. HOW DO YOU CHARGE PEOPLE FOR SOMETHING YOU DO NOT HAVE to supply a service you can not accommodate?????</p>

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Replies (1)
Telkom
Telkom's reply28 Feb 2017, 09:05
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our ADSL Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team