APP**** FOR ADSL AND THEN DISCONNECTED BY TELKOM

Item: Telkom
Rating: 2
Author: Geoffrey G

We app**** to have adsl internet via MWEB. On the day we were supposedly connected the phone line went dead. Logged the fault with telkom but cant find out when/if they will come to address the problem. The fault follow up app shows the same message that was shown when the fault was logged. Trying to get through on the call centre is impossible

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Replies (1)

Telkom's replyOfficial

01 Jul 2015, 19:58

Hello ggrantham,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM122262.

We apologise for any inconvenience caused.

Kind regards
Telkom Social Media Team

Telkom's reply01 Jul 2015, 19:58

Official