VR
Vanessa R
1 reviews | Active since Apr 2010
07 Feb 2015, 09:26
App**** for a line.
Telkom send an email to say that a technician was dispatched on the 31st of January 2015 to come and install a adsl line and wifi in our home in Rustenburg. A week later and still no technician was here to install the line. From where was this technician dispatched? The call centre do not answer your calls. What can we do? Telkom made an appointment to come and install the line between 07h00 and 12h00 on the 31st of January and that evening at 18h00 they send the mail that the technician was dispatched. The order number is ***. What to do now.
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Replies (1)Telkom's replyOfficial
09 Feb 2015, 10:52Hello vanessssa,
Thank you for making contact with us.
Your query is now with our Technical Support team for further assistance and feedback will follow.
We do apologise for any inconvenience caused.
Your reference number is SM86883.
Regards,
Didi Guma
Telkom Social Media Team
Thank you for making contact with us.
Your query is now with our Technical Support team for further assistance and feedback will follow.
We do apologise for any inconvenience caused.
Your reference number is SM86883.
Regards,
Didi Guma
Telkom Social Media Team
Best regards,
Telkom's reply09 Feb 2015, 10:52
Official
Hello vanessssa,
Thank you for making contact with us.
Your query is now with our Technical Support team for further assistance and feedback will follow.
We do apologise for any inconvenience caused.
Your reference number is SM86883.
Regards,
Didi Guma
Telkom Social Media Team
Thank you for making contact with us.
Your query is now with our Technical Support team for further assistance and feedback will follow.
We do apologise for any inconvenience caused.
Your reference number is SM86883.
Regards,
Didi Guma
Telkom Social Media Team
Best regards,
