NN
Nadia N
1 reviews | Active since Apr 2014
02 Mar 2015, 09:56
App**** for a data contract and no feedback
My girlfriend (of 7 years) app**** on my behalf, I work and dont have the time to do this, for TWO data contracts at Telkom Rosebank on Tuesday 24 February and after the consultant confirmed at least 3 times that they will let us know within 24-72 hours we have heard absolutely nothing from them. <br> Friday 27 February we called the branch at least 15 times and no one answers, my girlfriend called the call centre, waited at least 15min for someone to answer as they were \experiencing high call volumes"as always"
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Telkom's replyOfficial
02 Mar 2015, 10:39Hello Nadianikolova,
Thank you for taking my call.
As per our discussion, this matter was escalated to the Branch Manger to assist further in resolving this query.
We do apologise for the delay caused by this.
Your social media ***.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
***
Thank you for taking my call.
As per our discussion, this matter was escalated to the Branch Manger to assist further in resolving this query.
We do apologise for the delay caused by this.
Your social media ***.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
***
Best regards,
Telkom's reply02 Mar 2015, 10:39
Official
Hello Nadianikolova,
Thank you for taking my call.
As per our discussion, this matter was escalated to the Branch Manger to assist further in resolving this query.
We do apologise for the delay caused by this.
Your social media ***.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
***
Thank you for taking my call.
As per our discussion, this matter was escalated to the Branch Manger to assist further in resolving this query.
We do apologise for the delay caused by this.
Your social media ***.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
***
Best regards,